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Terms and Conditions for Renters

1. Introduction

Welcome to Ryder’s Xchange. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

2. Eligibility

To use our services, you must be at least 18 years old and possess the legal authority to enter into a binding agreement.

3. Account Registration

  • You must create an account to use our services.
  • You are responsible for maintaining the confidentiality of your account information.
  • You agree to provide accurate and complete information during registration.

4. Rental Agreement

  • All rentals are subject to the terms of the rental agreement provided at this page.
  • You agree to return the rented item in the same condition as received, barring normal wear and tear.
  • Late returns may incur additional fees as specified in the rental agreement.
  • All rental bikes are equipped with GPS tracking units, which are monitored for insurance and security purposes.

5. Payment Terms

  • 5. Payment Terms
  • Payment must be made in full at the time of booking or as otherwise agreed between the renter and host provider.
  • A bond deposit (e.g., $500) may be required, with the amount set by the host.
  • Bond amounts may vary based on factors such as the bike/scooter price, age, and vintage type.
  • Renters may request details about the applicable bond amount from the host.
  • We hold card details for the security bond deposit. This is held for the full rental period and for 4 to 6 weeks after the rental has ended. The debiting cards facility will be deactivated after the 4 to 6 weeks period has ended. We will be fully transparent about any fines or insurance dealings before debiting anything.
  • The bond will be returned upon meeting the rental return conditions.
  • Accepted payment methods include credit cards and electronic transfers.
  • All payments are non-refundable, unless otherwise stated in the rental agreement.

6. Use of the Website

  • You agree to use the website only for lawful purposes.
  • You must not engage in fraudulent or illegal activities.
  • You must not interfere with the website’s operation or attempt to gain unauthorized access.

7. Liability

  • Ryder’s Xchange is not liable for any damages or losses resulting from the use of our services.
  • We do not guarantee the availability or condition of any rental items listed on our website.

8. Privacy

  • We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
  • All rental bikes are equipped with GPS tracking units, monitored for insurance compliance and security.

9. Changes to Terms & Conditions

  • We reserve the right to modify these terms at any time.
  • Changes take effect immediately upon being posted on the website.
  • Your continued use of the website constitutes acceptance of the revised terms.

10. Governing Law

  • These terms and conditions are governed by the laws of Australia / Australia.

Any disputes will be resolved in the courts of Australia / Australia.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at
Email: Support@rydersxchange.com