Introduction
Welcome to Ryder’s Xchange, a peer-to-peer platform for booking and renting bikes and scooters, accessible at Rydersxchange.com. By using our website or services, you agree to these terms and conditions. If you do not agree, please do not use Ryder’s Xchange.
Eligibility
To use Ryder’s Xchange as a renter or host, you must:
- Be at least 18 years old.
- Have the legal authority to enter into a binding agreement.
- Provide accurate and complete information during account registration.
Account Registration
- You must create an account to book or list rentals on Ryder’s Xchange.
- You are responsible for keeping your account information confidential.
- You agree to provide accurate and complete information during registration.
How Ryder’s Xchange Works
- Ryder’s Xchange is a platform that connects hosts (who list bikes or scooters for rent) with renters (who book these rentals).
- Hosts set their own rental prices, availability, and terms, subject to Ryder’s Xchange policies.
- All bookings must be made through the Ryder’s Xchange platform.
- All rental bikes/scooters are equipped with GPS tracking units, monitored for insurance and security purposes.
Renter Responsibilities
As a renter, you agree to:
- Abide by the terms of the rental agreement provided at booking.
- Return the rented bike/scooter in the same condition as received, barring normal wear and tear.
- Pay any applicable late return fees as outlined in the rental agreement.
- Be responsible for any fines, including parking or speeding fines, incurred during the rental period. If you fail to comply with fine payments, contact Ryder’s Xchange at Support@rydersxchange.com for assistance.
Host Responsibilities
As a host, you agree to:
- Provide accurate descriptions and images of your bikes/scooters.
- Ensure rentals are safe, clean, and compliant with local laws and regulations.
- Communicate promptly and professionally with renters.
- Inform renters they are responsible for any fines, including parking or speeding fines, incurred during the rental period. If renters fail to comply, contact Ryder’s Xchange at Support@rydersxchange.com for assistance.
- Honor all bookings made through the platform.
- Ensure each bike/scooter has a GPS tracking unit for security and insurance compliance.
- Renters must pay in full at the time of booking or as agreed with the host.
- A bond deposit (e.g., $500) may be required, set by the host based on factors like bike/scooter price, age, or type. Renters can request bond details from the host.
- We hold card details for the security bond deposit during the rental period and for 4 to 6 weeks after the rental ends. The debiting facility will be deactivated after this period. We will be fully transparent about any fines or insurance claims before debiting.
- Bonds are returned upon meeting rental return conditions.
- Accepted payment methods include credit cards and electronic transfers.
- Payments are non-refundable unless stated in the rental agreement.
- Hosts pay a service fee to Ryder’s Xchange per booking. Host payments are transferred monthly, subject to future changes.
Cancellations and Refunds
- Hosts and renters must follow Ryder’s Xchange’s cancellation policy.
- Refunds for cancellations are subject to the policy and rental agreement terms.
Intellectual Property Rights
- Ryder’s Xchange and/or its licensors own all intellectual property rights in the platform, including text, images, logos, and software.
- Users are granted a limited, non-exclusive license to use the platform for booking or listing rentals.
User Content
- “User Content” includes rental listings, reviews, or profile information you submit.
- By submitting User Content, you grant Ryder’s Xchange a non-exclusive, worldwide, irrevocable, sublicensable license to use, reproduce, adapt, and display it for operating and promoting the platform.
- User Content must be your own and not infringe third-party rights. Ryder’s Xchange may remove User Content at any time without notice.
Restrictions
You may not:
- Use the platform for purposes other than booking or listing bike/scooter rentals.
- Engage in illegal activities, such as misrepresenting rentals or violating traffic laws.
- Interfere with the platform’s operation or attempt unauthorized access.
- Conduct data mining, harvesting, or similar activities.
No Warranties
- The platform is provided “as is.” Ryder’s Xchange does not guarantee the availability, condition, or suitability of rentals listed.
- Users are responsible for verifying the accuracy of listings and suitability of rentals.
Limitation of Liability
- Ryder’s Xchange, its officers, directors, and employees, are not liable for damages, losses, or injuries arising from platform use, rentals, or interactions between hosts and renters.
- Hosts are responsible for obtaining appropriate insurance for their rentals.
Indemnification
- You agree to indemnify Ryder’s Xchange, its officers, directors, and employees, against liabilities, costs, or damages arising from your breach of these terms or misuse of the platform.
Severability
- If any provision is invalid under applicable law, it will be removed without affecting other provisions.
Variation of Terms
- Ryder’s Xchange may revise these terms at any time. Changes are effective upon posting, and continued use constitutes acceptance.
Assignment
- Ryder’s Xchange may assign or transfer its rights and obligations without notice. Users may not assign or transfer their rights or obligations.
Entire Agreement
- These terms, along with the rental agreement, form the entire agreement between you and Ryder’s Xchange regarding platform use.
Governing Law & Jurisdiction
- These terms are governed by the laws of the State of Western Australia. Disputes will be resolved in the state or federal courts of Western Australia.
Contact Information
For questions or concerns, contact:
Email: Support@rydersxchange.com